Independent of area, nation, or site, provide top-notch IT service and support to Danfoss employees.
Deliver an exhaustive, end-to-end resolution of incidents and requests to ensure end-user satisfaction and business operation.
Administration of people, systems, and user rights in compliance with Danfoss Standards is your responsibility.
Advice, direction, and/or instruction to users regarding the use of products, systems, and technology. Ensuring proper escalation and handover of cases from the second line to the appropriate expert.
At our facility in Van Wert, offer general local on-site and hands-on IT support while also assisting in the resolving of IT infrastructure incidents.
To deliver high-quality IT solutions and produce high-quality documentation of systems, processes, and error resolutions
Ensure that all PC clients and other Danfoss IT systems adhere to the security regulations outlined in the Danfoss Corporate Standards, and notify Danfoss Security of any violations.
Exceptional customer service and attitude Good problem-solving and troubleshooting abilities strong communication abilities
the ability to work independently while also being a good team player in a global and dynamic environment. Self-motivated and capable of taking on and finishing projects on their own